Privacy Policy

Last updated: 18 July 2026

1. About this Privacy Policy

Air Conditioning Services respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, submit an enquiry, request a quote, call us, email us, or otherwise interact with our business.

In this policy, “we”, “us” and “our” refers to Air Conditioning Services.

Our website is: https://000aircon.com.au

2. Personal information we collect

We may collect personal information including:

We only collect information that is reasonably necessary for our business activities, such as responding to enquiries, providing quotes, delivering services and improving our website.

3. How we collect personal information

We may collect personal information when you:

We may also collect information automatically through cookies, analytics tools, tracking pixels, call tracking, advertising platforms and similar technologies.

4. How we use your information

We may use your personal information to:

We may also use your contact details to follow up with you about your enquiry or related services. You can opt out of marketing communications at any time.

5. Cookies, analytics and advertising

Our website may use cookies and similar technologies to improve website performance, understand visitor behaviour and measure advertising results.

These tools may collect information such as:

We may use third-party tools such as Google Analytics, Google Ads, Google Tag Manager, Meta Ads, call tracking platforms, CRM systems and other marketing or reporting tools.

You can disable cookies in your browser settings, although some parts of the website may not work as intended.

6. Who we share information with

We may share your personal information with trusted third parties where reasonably necessary for our business, including:

Our website and digital marketing may be managed by third-party providers, including Suburb Stack, who may process enquiry, analytics and website data on our behalf for the purpose of operating, maintaining and improving the website and advertising performance.

We do not sell your personal information.

7. Overseas disclosure

Some of the third-party tools and platforms we use may store or process information outside Australia. This may include providers such as Google, Meta, Microsoft, CRM platforms, hosting providers or other cloud-based software services.

Where we use these providers, we take reasonable steps to ensure your information is handled securely and in accordance with applicable privacy obligations.

8. How we protect your information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

These steps may include:

However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

9. How long we keep your information

We keep personal information for as long as reasonably necessary for the purpose it was collected, including to provide services, manage enquiries, comply with legal obligations, resolve disputes and maintain business records.

When information is no longer required, we will take reasonable steps to delete, destroy or de-identify it.

10. Accessing or correcting your information

You may request access to the personal information we hold about you.

You may also ask us to correct information if you believe it is inaccurate, incomplete or out of date.

To make a request, contact us using the details below.

11. Complaints

If you have concerns about how we handle your personal information, please contact us first so we can try to resolve the issue.

Contact:
Air Conditioning Services
Email:
charbel@000aircon.com.au
Phone:
0490 702 152
Address: Western Sydney, NSW

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

12. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be published on this page with the updated date.